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Log-in Issues/Resetting your Password
To regain access to the system, consider trying these options below:
Have you forgotten your password? Try the "Forgot Password link on the HMIS login page to reset your password
Have you been locked out? HMIS accounts will lock you out after three unsuccessful attempts to access the system. the good news is that you are only locked out for an hour. Return a little later and either try your password again or use the step above to get a temporary password.
Is your account inactive because you have not accessed HMIS int he last 30 days? HMIS staff will have to reactivate your account. Please send us an email.
Need to add a user?
Complete the User Agreement Form and submit the form via email.
Click here to open and Download a PDF of the HMIS Manual